Customer Service Career
Looking to develop your skills in Customer Services?
This tailored course will boost your CV and give you the core skills needed to get a job in Customer Services or start your own business.
Course Content
Customer Service Career Bundle
(Content & Interview Guarantee)
What courses are included?
| Customer Care Certification |
| Dealing with Customer Complaints Certification |
| Managing and Improving Customer Service Process Certification |
| Dealing with Difficult People and Situations Certification |
| Consumer Rights Awareness Certification |
| Customer Retention Certification |
| Caring for Your Customers’ Needs Certification |
| Consumer Rights Awareness Certification |
| Rescuing Difficult Customers Certification |
| Electronic Customer Service Certification |
| Telephone Customer Services Certification |
| Face to Face Customer Service Certification |
| Communication Skills Certification |
| Customer Relationship Management Certification |
| Learning Impressive Telephone Techniques Certification |
For just £99 you will gain access to 16 CPD certified courses, access to a state of the art members login area and interactive video learning materials for 12 months.
Will this improve my chances of being employed?
Yes, studies have shown that as much as 92% of employers who saw extra training on a candidates CV saw it as a positive addition, meaning they were more likely to hire them. So, if you’re up against a very similar candidate, additional training could be the boost you need to get hired.
Will this help me get a promotion if I’m already employed?
Similar to getting hired, the chances of being promoted are dramatically increased if you have additional training from outside of work. It’s a fantastic way to show initiative and determination if you’re spending your free time bettering yourself, so that you can do your job better.
